Crown Worldwide Group’s approach to sustainability builds on almost six decades of corporate social responsibility (CSR) work, which has seen us stand side-by-side with
our people, our clients and the communities in which we operate.
But we are evolving our legacy seeking to take a simple, progressive approach, focused in particular on how we can reduce environmental impact – while continuing to deliver on the social and governance agenda.
We care about the diverse people who work with us, are conscious of our impact on the environment, and are proud to support the communities in which we work. Our sustainable logistics practices reflect our commitment to reducing environmental impact.
“Over the last 60 years of business, we have undertaken a lot of wonderful work to support, give back, and contribute prosperity to the communities in which we operate. This work is the embodiment of a philosophy that has been central to the way we go about our business. But we recognize the need to drive far greater impact through our business activities.
That is why sustainability has become a strategic priority for us. We understand that it’s imperative we take fast action to do more and play a bigger role in protecting and preserving the climate and environment, building on the areas of sustainability in which we have always been so strong.”
– Jennifer Harvey, Group CEO, Crown Worldwide
Our place in the world
Understanding our place in the world means acknowledging that – as an organization – we are reliant on key resources, from people to energy. Through our strategic approach, we create value to sustain and enhance those resources, while making the world simpler to navigate.
Our brands vary in impact, but all are committed to reducing their environmental footprint. From using recycled packaging to investments in ecommerce fulfillment and retail logistics, we strive to lessen our impact on the planet.
Our approach is split into three areas:
Sustainability at Crown
“We have made major strides, earning an EcoVadis Bronze Medal, formalizing our commitment to the Science Based Targets initiative (SBTi), and embedding sustainability into the business through SMART ESG performance goals, integrated carbon reduction planning, and the introduction of key policies, including our Diversity, Equity & Inclusion Policy and Sustainable Procurement Policy in the past year.
We also aligned our 60th anniversary celebrations with the United Nations Sustainable Development Goals, reinforcing our global values through local impact.”
– Joy Lam, ESG Director, Crown Worldwide
Reporting
In 2024, we continued to build on a six-decade long CSR legacy, with sustainability a core Group priority. It was a year focused on building on the foundations of our 2022 Carbon Footprint baseline to drive greater environmental impact, through data, investment and empowerment – while continuing to deliver social impact, with improved governance.
You can read about the approach we’re taking to sustainability in our 2025 report, which looks back on our progress under environment, social, and governance in 2024.
Our reporting approach aligns with global frameworks such as GRI, UNGC and CSRD.
Environment
We know that to operate our brands and to deliver services to our clients and customers, we require the use of natural resources. What resources we use, and how we use them, can impact the environment. It is our place to take careful consideration of the use of those resources to ensure we have net-zero impact.
Our work to do this focuses on four key areas:
Governance
As a specialist logistics business that has tens of thousands of corporate clients and helped to relocate over three million families, we know that it is our place to uphold the highest standards in business. Whether it’s a question of ethics, compliance, driving best practice in the supply chain, or doing everything within our power to protect against cyber threats, we are committed to driving good governance – while ensuring simplicity for our clients and partners.
To ensure this, we focus our effort in four key areas:
Social
As an employer of 3000 people in over 45 different countries, we know that it is our place to champion diversity, protect our people and ensure our communities are all the better for us operating within them. So from ensuring the safety of our people, to strictly adhering to labor and human rights best practice, to bringing prosperity and enhancement to the local communities in which we operate, we are committed to over-delivering against our social responsibilities.
Our work to achieve this is focused on these areas: