Our place in the world
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    Operating responsibly sits at the heart of everything we do, as we make it simpler to live, work, and do business anywhere in the world. 

    We care about the diverse people who work with us, we are conscious of our impact on the environment, and we are proud to support the communities in which we work.  

    We understand our place in the world and the role we have in protecting it. 

    Our pledge to the UN Global Compact 

    Our pledge to the United Nations Global Compact (UNGC), the world's largest corporate sustainability initiative, means we operate in ways that meet our responsibilities in the areas of human rights, labour, environment and anti-corruption.  

    We set operational standards not just for Crown, but for suppliers and sometimes clients. The UNGC provides a clear framework for us to transparently report and enables us to continually benchmark our efforts.  

    We understand our place in the world, and the responsibilities we have to the environment and society.  

    Our annual sustainability report 

    Our 2023 Sustainability Report charts how we are progressing in our journey to becoming a better corporate citizen. 

    Our approach to sustainability builds on almost six decades of corporate social responsibility (CSR) work, which has seen us stand side-by-side with our people, our clients and the communities in which we operate. Over the last decade, we have sought to contribute to the global effort and, we continue to be guided by the United Nations Sustainable Development Goals, through our membership to the United Nations Global Compact.

    But in 2022, we went further. We moved to evolve our legacy, seeking to take a simple, progressive approach, focused in particular on how we can reduce environmental impact – while continuing to deliver on the social and governance agenda.

    The report looks back at the actions we have taken in 2022, in the areas of Climate & Environment, People & Business, and Community, making it simpler to tell our story around sustainability.

    In each section, we have provided an overview of the work undertaken, mapping initiatives against each of these key areas of responsible business.

    Download Sustainability Report

    Our world 

    Our brands are varied and have differing impacts on our planet. From using recycled packaging to  investing in LED lighting to installing solar panels, they are using innovative ways of lessening our overall impact on the planet.   

    Climate and environment

    We are seeking to decarbonize our operations and have started the process of setting targets to help reduce our environmental impact and sustain the natural resources we use

    People and business

    We empower our people to make a difference, we offer career development, opportunities to learn, and look out for employee health, safety and wellness. 

    From facilitating fresh starts for millions of families, to collaborating with thousands of corporate clients, our family of brands are working across myriad industries and verticals to deliver value and make things simpler. 

    We work with hundreds of suppliers as part of our global alliance to deliver services, expanding our economic impact and creating opportunities for small and medium-sized businesses all over the world.

    Diversity, equity and inclusion 

    Our team is diverse, with each employee contributing their own unique experience to ensure we are making it simpler to live, work and do business anywhere in the world. 

    Our team encompasses 82 different nationalities and speaks 57 different languages. 

    We celebrate diversity, promote equity and aim to build an inclusive environment where our people can be themselves at work every day. In our annual employee engagement survey, 79 per cent of our people said that Crown gives me the opportunity to make a difference – in my team and the world around me, while 88 per cent of people say they can be themselves at work. 


    Business leaders in each country that we’re present are empowered to support charitable work, and volunteer and give back to the communities in which we operate

    Read more in our 2023 sustainability report.