As we launch our latest sustainability report, our senior leaders share their thoughts in a blog series. In this blog, Group Vice President for Human Resources Magali Delafosse, looks back at the moments that mattered in 2024, a year marked by growth, innovation, and a deep commitment to employee wellbeing and inclusion.
By Magali Delafosse
Group Vice President, Human Resources
When I reflect on 2024, one word comes to mind: momentum. This year, we’ve seen our people lean into learning, embrace inclusion, and show up for one another in ways that truly reflect the spirit of Crown.
What makes me most proud isn’t just the numbers—though they are impressive. It’s the stories behind them. It’s the apprentice who found their footing, the team member who felt seen during DEI Week, the colleague who shared a bold idea on Innovation Friday and saw it take flight. These moments remind me why we do what we do.
We’ve continued to invest in our people’s growth, not just through training hours or new platforms, but by creating space for curiosity, ambition, and connection. Programs like RISE and Growing with Crown are helping employees shape their paths, and our mentoring and feedback tools are giving them the confidence to take the next step in progressing their careers.
Our updated DEI policy isn’t just a document—it is a recommitment. A recommitment to fairness, listening, and making sure every voice at Crown feels heard and valued.
The revival of the Crown Pride community and the energetic participation in our quarterly DEI themes shows us just how powerful a community can be when it’s nurtured with care.
And when it comes to wellbeing and safety, we’ve taken meaningful steps to support our people—whether through mental health sessions, financial wellness workshops, or simply making it easier to report and respond to risks. These aren’t just initiatives; they demonstrate that we care deeply about the overall wellbeing of our people, not just who they are at work.
As we look ahead, I’m excited. Not because we’ve arrived, but because we’re gaining momentum —with purpose, with heart, and with each other.