Following the launch of ePacking throughout our U.S. and Canada offices, we kicked off our plans to roll out the new digital inventory system to our North American partners too. “Train-the-trainer” sessions were first conducted by Crown New Jersey, which included partners in Boston and Washington DC.

Subsequent training sessions were conducted in Chicago, Detroit, Miami and Orlando. ePacking was well received and our partners were delighted by the advantages it offered. They particularly enjoyed the draw tool - used when photos of an exception are taken.

Our next step is to train our Canadian partners in Calgary, Montreal, Ottawa and Vancouver. More U.S. sessions are planned. We’ve anticipated that our largest market partners will have completed the training by the start of the summer.